WHAT IS AN ESCAPE ROOM?
An escape room is an interactive live adventure game in which players discover hidden clues and unravel puzzles in order to solve a mystery and escape the room within the allotted tome (or less!).
Each game has a theme and a background story to keep you engaged and entertained throughout the experience. By solving each puzzle, you will progress further until you unlock and solve all of the mysteries and clues and escape the room, or until the time runs out. Feel free to check out our themed rooms here!
WHO CAN PARTICIPATE?
At our escape room, anyone can participate! It's great for families, a group of friends, or even as a corporate team-building and bonding experience. All of our escape rooms are wheelchair-accessible, although portions of the games may not be.
Please note: children under 16 must be accompanied by adults at all times. If you would like to bring children under 8, you are welcome to, but they may not have the ability to focus or stay on task for the whole hour. Some kids can, but that's the exception, not the norm. You know your kids better than anyone else, so please use good judgment when booking at our escape room.
Anyone entering an escape room game must have a paid ticket, regardless of age.
AM I REALLY LOCKED IN?
Nope. The door will close behind you, but you can walk out of the escape room at any time: there is always an unlocked door.
IS IT SCARY?
The cabin escape game is a little creepy, so viewer discretion is definitely advised! All of our other escape room games are not scary at all and meant to be kid friendly! They are well-lit, and no matter what escape game you play, there are no zombies or monsters trying to scare you in any of our escape rooms.
WILL I FREAK OUT IF I HAVE CLAUSTROPHOBIA?
Not at all! In fact, we have committed to providing escape games with larger per-person square footage than escape room industry norms. Sure, we could cram more people in our escape rooms than our posted maximum, but we intentionally keep the escape room capacity much lower to provide a better game experience for everyone and ensure more participation from all guests.
WHAT MAKES ESCAPE:chandler DIFFERENT?
We have intentionally designed our escape room business around friends, families, and corporate teams, and have made specific business decisions to offer the best experience possible! We offer uniquely themed escape rooms not offered elsewhere in Arizona! No prison escapes, bank vault heists, zombies, etc. here! All original, fun rooms and puzzles with a guarantee that we will always offer an escape room that is thematically appropriate for kids.
ARE THERE ANY ACTIVE DISCOUNT CODES/GROUPONS?
We occasionally release discount codes on our flyers at special events, so please visit us when you see us around town! If you would allow us to place our discount flyers at your business, please call us here and we'd be happy to provide you with a supply!
Giveaways and specials are always advertised on our social media sites, so you better follow us if you want to be in the loop!
We do not advertise on Groupon. However, our tiered pricing rates are in line with most Groupon escape room rates!
DO YOU SELL GIFT CERTIFICATES?
Yes, we do! You can buy them online and create your own gift certificate to print or email. If you'd like a certificate of an amount not listed, please message us here with your request, and we'll be happy to hook you up with what you're looking for!
ARE ESCAPE ROOMS GOOD FOR TEAM BUILDING?
Absolutely! Escape rooms are a super popular team building and bonding activity for all types of teams. Corporate teams, sports teams, scouts & troops, school groups, clubs... you get the idea!
ARE ESCAPE ROOMS GOOD FOR BIRTHDAY PARTIES?
For sure, and we'd love to help celebrate your special day with you! We have a party room which fits up to 10 (8 comfortably) which can be added-on during your checkout process. Reserving the room gets you a private area for use of at least 30 minutes after your game (could be longer if we're not busy), and allows you to bring in your own food and beverages. We have a full-sized fridge we can use to store your goodies while you're playing, if needed. If you have any additional questions about booking parties with us, please call us or e-mail us here!
I SEE I NEED TO BOOK ONLINE AT LEAST 1 HOUR IN ADVANCE.
CAN I GET A REFUND IF MY PLANS CHANGED?
Sorry, there are NO REFUNDS in case of cancellation or no-show. Just like a concert or a play, if you are unable to attend you will not get a refund if your plans changed last minute. If you book an entire room and some of your party doesn't show up, we cannot offer refunds or credit, either. Once you book, your booking is final. One final note about tardy pardys (see what we did there?): if you arrive late, we will NOT allow you to enter a game already in progress, and there are NO REFUNDS. Doing so is unfair to those who arrived on time and ruins their experience. Please understand that we would do the same for you if the tables were turned.
We will generally be able to reschedule in cases that we have been notified at least one week in advance.
STILL HAVE QUESTIONS...?
Email us at email@example.com or give us a call 480-466-0005!